information & referral

The working principle of our Information and Referral Service is simple - if you don't know where to go or who to ask, call us. We might not know the answer immediately, but we'll have a go at pointing you in the right direction.
On any working day, Men's Centre staff deal with a diverse range of enquiries and requests for assistance. Sometimes callers are confused, feeling stuck, or simply overwhelmed, and need a hand to understand what's going on in their situation and make some plans to deal with it. Other callers know what they want, eg; they might be looking for a particular type of help, but don't know how or where to find it. Staff spend time listening and talking things through with callers, giving information, brief counselling or personal support, or refer the caller to where they can find the assistance they need - other people or agencies providing services in the community, or to a Canberra Men's Centre service: Anger Management; Individualised Case Management; Counselling; Outreach; or Supported Accommodation.
Who can use this service?
Anyone with an enquiry that relates to men in some way.
Costs
No charges.
What can I ask for help with?
There's no real restriction on what callers can ask for help with. The only limitation is the level of difficulty involved in finding answers to your questions. You can ask for information about Canberra Men's Centre services, or about our philosophy and the way we might work with various issues (eg; domestic violence, child abuse, men's rights, relationship counselling). We can also help with locating or referring to a broad range of services which cater to particular needs.
Some of the issues we've helped callers with before include:
Personal Issues
| anger management | depression / suicide | grief and loss |
| loneliness / isolation | recreation | older men |
| gambling | disability | accommodation |
| personal support | drugs / alcohol | workplace problems |
Family Issues
| relationships | sexual relationships |
| separation | family violence |
| sexual abuse | parenting |
| custody / contact with children | elder abuse |
This isn't an exclusive list, so don't be discouraged if your issue isn't mentioned. Give us a call anyway. Remember, if we can't answer your question ourselves, we'll help you find someone who can. Just call the Men's Centre by email or on (02) 6230 6999, or complete a referral form (see below) and send it to the Canberra Men's Centre (address can be found on the contact us page).
For more information on our services click here
Referral Form
For a printable Adobe Acrobat PDF version of this form click here
For a printable Microsoft Word version of this form click here
